Monthly Archives: March 2020

COVID-19 & Water

As the world continues to grapple with the COVID-19 pandemic, questions about the virus’s potential transmission and/or persistence in drinking water and wastewater are being asked.

The World Health Organization has issued guidance on water, sanitation and health care waste which is relevant for viruses (including coronaviruses). It can be found here.

The U.S. Environmental Protection Agency and Occupational Safety and Health Administration have also issued guidance. It can be found using the links below:

The National Association of Water Companies, the American Water Works Association and the Association of Metropolitan Water Agencies have also issued a joint statement reassuring the public about the safety of tap water. You can read it here.

UV disinfection and advanced oxidation systems safeguard water against bacteria, protozoa, viruses and chemical contaminants. Every day, our UV systems treat billions of gallons of water and wastewater around the world in municipal, industrial, and residential applications.

 

*Information regarding COVID-19 is rapidly evolving. We will update this post with relevant details as they become available.

COVID-19 Business Operations Update

Trojan Technologies is closely monitoring the COVID-19 pandemic and its various impacts on our associates, customers, suppliers, and partners around the world.

We are committed to providing the highest level of service and support possible during these unprecedented times, and our continuity plan addresses our ability to continue business operations, at corporate offices around the world and remotely, to ensure that our customers can continue to communicate with us.

We’re here for you. Thank you for your continued business and partnership.

Important Contact Information For Customers

For Residential Customers

For Municipal and Industrial Customers

  • For technical support and service, please call 1-866-388-0488 (in North America) or +1 519-457-2318 (international), or email tac@trojanuv.com
  • To inquire about replacement parts for TrojanUV systems, click here
  • To inquire about replacement parts for Aquafine systems, click here

General Inquiries

  • Please call +1 519-457-3400 or 1-888-220-6118, or click here